Instead of giving a decent goodbye to their policy holder
Tailours Sibanda who was a security guard at O Conolly and Company in Bulawayo,
Sunset Funeral Services situated in Kelvin North Industrial area made it
extremely uncomfortable after they failed to supply a vehicle to ferry his body
to its final resting place in Tsholotsho.
This was after the one which they were supposed to use developed
a mechanical fault.
Tailours had been a policyholder with the company’s
subsidiary, Sunset Funeral Assurance for more than 10 years.
Tailours died on Friday last week (28 January 2022) aged 57
and was buried on Tuesday.
His company later came to his family’s rescue when they
provided a UD 7-tonne truck to carry his body to Tsholotsho.
A devastated family member said for the sake of giving
their last respects to their departed worker, O Conolly and Company management
then provided a UD 7-tonne truck which they later used to go to Tsholotsho.
“Drama started when Sunset Funeral Services failed to
provide the vehicle to carry Tailours’ body to Tsholotsho for burial despite
the fact that he had been a policyholder with their company for over 10 years.
“This was after they failed to replace the vehicle which
they were supposed to use after it developed a mechanical fault.
It was incredibly frustrating and really disrespectful,”
fumed a relative who declined to be named.
Adds the relative: “Peace and comfort only returned when O
Conolly and Company management offered their UD 7 Tonne truck to carry the body
to Tsholotsho for burial. Just imagine what would have happened if his employer
didn’t provide that truck.
Such level of immoral or unprofessional conduct should
never be accepted in business circles especially to a funeral service company
like Sunset Funeral Services”.
A seemingly remorseful Sunset Funeral Services director
Blazio Chaka confirmed the incident saying they were going to issue a
passionate apology to the family.
“It is not something which we fail to do but when the car
was ready, we discovered that it had a mechanical fault which makes it
impossible to go to Tsholotsho.
We tried to talk to the family so that they can wait as we
fix the vehicle but some of the members refused thinking we were going to take
long.
“Just imagine 30 minutes after they had left, the car had
been fixed. We are, however, very sorry about what happened and what we are
going to do is to write them a letter of apology,” said Chaka. B Metro
0 comments:
Post a Comment