THE e-recruitment of nurses has been hit by network
glitches thereby leaving thousands of prospective applicants stranded and in
panic mode.
The Ministry of Health and Child Care yesterday issued a
statement saying it was experiencing challenges with the nurses’ e-recruitment
system.
It, however, urged applicants to “continue trying” but what
is worrying is that the deadline is this Saturday. “The MoHCC would like to
advise the general public that we are experiencing a challenge with the online
recruitment Ecocash platform. Potential applicants should continue trying. Once
the EcoCash platform is up and running they should be able to submit their
applications,” said the Ministry in a statement.
Prospective applicants who spoke to the Chronicle yesterday
said they were afraid they might miss the deadline due to the network
challenges.
Other applicants
said they had lost money after the application fees money was deducted from
their mobile wallets but did not reflect on the payment portal of the
recruitment website. The applicants are required to pay $50 applications fees
via Ecocash.
They said they had tried to engage Econet to provide them
with statements to take to the Ministry but had failed due to long winding
queues of people seeking similar services.
“We are failing to use the website to apply because the
Ecocash portal says it is down and we must try again later. We do not know what
to do now because when you are applying online, there are no people to assist
you.
I hope this network problem will be addressed before the
deadline,” said one of the applicants.
Another applicant said he had a lot of money on data but
could not submit her application because the Ecocash service was down on the
website.
“What amazes me is that the Ecocash platform is now up and
running but the ministry’s portal is down,” she said.
This week Ecocash said it was overwhelmed by the backlog of
transactions which were mostly from last week when it was uppgrading the
system. Chronicle
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