A SERVICE level benchmarking peer review report by the
Urban Councils Association of Zimbabwe, (Ucaz) has revealed that 47 percent of
Gweru City Council’s management team is not qualified for their positions.
Presenting the findings, review team member, Mutare City
Engineer Maxwell Kerith said this affects the top and middle management
positions.
“We noted that 47,9 percent of those occupying top and
middle management positions are not qualified for those posts. Only 52,1 percent
of employees are qualified for their positions,” he said.
Engineer Kerith said there is a need for the local
authority to consider correcting the anomaly.
“Our recommendation as the review team is that the council
should expedite adoption of draft key corporate policies. The number of under
qualified staff is worrying because we expect that everyone should be qualified
for the posts they are holding,” he said.
Engineer Kerith also said there is an audit backlog at the
municipality, with the last audit having been done in 2015.
“What we noted is that there is a serious backlog of audit
in Gweru City Council. The council is still working on their 2016 audit books
and that should be corrected as well. The city needs to fast track the adoption
of key corporate governance policies,” said Engineer Kerith.
The report also revealed that the council has managed to
reduce loss of its treated water.
“The last service level bench marking review revealed that
the council was losing 57 percent of its treated water. We are happy to
announce that there is a huge improvement as now the city is only loosing 47,3
percent of its treated water. We encourage them to continue working hard to
reduce water loss,” said Engineer Kerith.
Gweru City Council also scored low on issues pertaining to
attention and handling of customer concerns. Sunday News
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